business blogging for beginners tips

Business Blogging for Beginners

A few weeks ago, I presented a webinar on blogging to members of the New Jersey Association of Women Business Owners (NJAWBO). “Business Blogging for Beginners: It’s Easier Than You May Think” got them started on transforming their websites from static, billboard-like pages into engaging sites that build client trust and relationships. The ultimate goal Read more about Business Blogging for Beginners[…]

be one level above crap

Be One Level Above Crap

Customer-service complaints afflict every industry. And yet, so many of the problems wouldn’t exist in the first place if the companies fielding the complaints were “one level above crap,” as Peter Shankman, the renowned author and public speaker, says. I was reminded of Peter’s statement this weekend when I learned Optimum, my Internet provider, has Read more about Be One Level Above Crap[…]

leadership

Leadership

Leadership steps up to the front of the room, or the microphone, in a time of crisis to calm and reassure. Leadership exhibits confidence; there is a difference between confidence and cockiness, as well as confidence and arrogance. Confidence means knowing how to pivot with a purpose, and think outside the box. Leadership is inspirational. Read more about Leadership[…]

marketing in the era of social distancing

Marketing in the Era of Social Distancing

The continuing spread of COVID-19 is taking a big toll on small businesses. Here in New Jersey, all non-essential businesses have had to close their doors to the public and send employees home, under the governor’s orders. This came just days after the governor warned against holding religious services, weddings, funerals, and house parties. “It’s Read more about Marketing in the Era of Social Distancing[…]

Lilly Cantabile/Pixabay

How NOT to Do Business

The following is a transcript resulting from a connection request I recently received to do business. Names have been changed to put the focus on the poor behavior. In other words, the “who” isn’t important; the “what,” and especially the “when” (a.k.a. the time stamps), are. December 9, 2019, 6:00 p.m.: Connection request sent from Read more about How NOT to Do Business[…]

Are You Comfortable? That’s Not Good

I’m regularly asked to speak before audiences of fellow entrepreneurs and other professionals. Some of them are good friends and colleagues within the yachting industry, while others are from varied walks of life. Regardless, my talks all share a common theme: growing and bettering yourself as a professional. We all can and should continue to Read more about Are You Comfortable? That’s Not Good[…]